Kellogg's Privacy Policy
Kellogg (Aust) Pty Ltd (ABN 30 004 110 105) ("Kellogg") is bound by the National Privacy Principles ("NPPs") and complies with them to the extent required by the Privacy Act 1988. Kellogg has implemented policies which support our compliance with the NPPs and protect personal information we hold. This Privacy Policy describes those policies in general terms.
For visitors to our website, this Privacy Policy forms part of the Terms of Use. You should read this statement in conjunction with the Terms of Use.
Summary
Kellogg approaches communications with consumers on the Internet, on the telephone (such as through our Consumer Contact Centre) and by written communications with respect for, and commitment to, individual privacy rights, and the different sensibilities of our child consumers. We support active self-regulation of this new environment to ensure that responsible marketers can maintain the right to use all communication media to interact with its consumers.
In summary, while you should read each provision in this Privacy Policy, by providing your personal information to Kellogg or by using the Kellogg website:
- you agree that if you disclose your personal information to us, we may create a database record of information about you and use the information for marketing and other purposes as set out below
- we may contact you for the purpose of notifying you of any prizes being awarded to you
- you may contact us in writing as set out below if you want to know what personal information we hold about you.
Kellogg Privacy Policy Statement
Kellogg recognises its obligation to its customers and community to adhere to the highest standards of decency, fairness, and integrity in all its operations. Likewise, we're dedicated to the fundamentals of protecting consumer privacy, especially for children. This means that, from time to time, our policies will be reviewed and may be updated, revised, modified and supplemented. Kellogg reserves the right to change the information, features, products, disclosures and this Privacy Policy at anytime and notify you by posting an updated version of the Policy on its website. Please check this Privacy Policy periodically for changes. Or you can contact us (see below) to receive an updated hard copy. Your continued use of the Kellogg website following the posting of changes to this Privacy Policy indicates that you have read the Privacy Policy in place at that time. By continuing to use this website after any changes are made means that you accept those changes.
This Privacy Policy is based on the National Privacy Principles in the Privacy Act 1988 and on Kellogg implemented policies to protect personal information. Unless you provide us with your consent to do otherwise, Kellogg will only collect and use your personal information as set out below.
Gathering and Use of Information
Kellogg may collect personal information as a result of a consumer contacting our Consumer Contact Centre or by writing to us or by visiting our website. Any personal information which Kellogg does receive is used for internal Kellogg purposes and will not be sold or provided to any third parties without your consent unless:
(a) required by law; or
(b) to implement our Terms and Conditions (for example a promotion); or
(c) to protect the rights, property or the safety of any member of the public or Kellogg.
However, we contract out some of our functions to external service providers (such as mailing houses, our call centre and information technology service providers).
We may disclose your personal information to these service providers but only so that they can provide the services that we have contracted out to them. The personal information that Kellogg collects may include such things as name, address and telephone number. It may be collected for a variety of reasons including as required by law on contest entry forms, individual requests for information from Kellogg, to respond to you when you request information from Kellogg or as part of a request to be included in our updates list. Occasionally we may also ask on a voluntary basis for personal information for our own internal use (e.g. for marketing and research), but we still maintain yours and your children's privacy and will not sell this information to third parties. Only those who ask for information from us will receive communications from us (if we email you, then please refer to our online privacy policy on our website). Any personal information that you provide Kellogg will be stored on a secure server located in the United States of America. The server is maintained by Kellogg Company. As the server is maintained by Kellogg Company, Kellogg Company may access your personal information however any such use will be for internal purposes only.
If you provide your personal information through the Kellogg Careers Online Job Application Form, Kellogg will collect your personal information to assess your employment application and suitability, and if required contact you to arrange an interview or to draw your attention to a position that might interest you. If your personal information is not provided to us, we cannot assess your application and suitability. In providing these details you confirm that you have obtained consent from the referees for Kellogg to contact them, and that you consent to Kellogg obtaining personal information from the referees, in relation to your employment with them.
Changes and Access to Personal Information
If you want to know what personal information Kellogg holds about you, in most cases you are able to gain access to this personal information by contacting us in writing directing your enquiry to Kellogg Consumer Contact Centre, 41-51 Wentworth Avenue, Pagewood, NSW 2019 . A request to update or correct any information should be directed to that office. To protect the security of your personal information, you may be required to provide identification before you are given access to your personal information.
Questions
If you have any questions about Kellogg's Privacy Policies or procedures, or would like to complain about a breach of your privacy you may contact Kellogg Consumer Contact Centre on (Australia) 1800 000 474 or (New Zealand) 0800 881 889. Our staff are prepared to address any concerns you may have about the privacy, safety and appropriateness of any material you see on the Kellogg website.
Kellogg office is located at:
41–51 Wentworth Avenue
Pagewood NSW 2019
Australia
More Information
More information about privacy law and the NPPs is available from the Federal Privacy Commissioner at www.privacy.gov.au Or you can contact the Federal Privacy Commissioner on 1300 363 992 or by writing to: GPO Box 5218, Sydney NSW 2001.